This Privacy Policy outlines how Crumbly ("the Application") handles information when merchant accounts install and operate the App on their Shopify store.Crumbly operates in the European Union (EU) and serves as the Data Controller under the General Data Protection Regulation (GDPR - Regulation EU 2016/679).We strictly limit data processing to what is strictly essential to operate the App:Customer Data Exclusion: The Application never requests, accesses, or processes any personal details belonging to your store's end customers.Merchant Information: Via official Shopify APIs, we only access the store administrator's email address. No supplementary personal information is collected or requested directly.How We Utilise Your Email: Your email address is exclusively used for essential operational communication, such as technical support responses, error notifications, or service-related updates. We never send promotional offers or marketing emails.Legal Ground: Processing is justified under contract performance required to fulfill and deliver the App's functionalities.All data activities are hosted within the European Union using Shopify infrastructure and secure EU-based cloud providers supporting the App.To maintain service reliability, troubleshoot errors, and monitor performance, our system generates server logs. These technical logs contain zero personally identifiable details and cannot be linked to any individual user.We deploy robust technical and organizational protections designed to prevent unauthorized access, accidental loss, or unlawful modification of stored data.We do not sell, lease, or distribute merchant data to third parties. Data transfers occur only when necessary to integrate with Shopify or to meet statutory legal obligations.Your email is retained only while the App remains active on your store. Upon uninstallation, any associated records are permanently purged within a reasonable timeframe, unless legal retention requirements apply.In accordance with GDPR regulations, merchants possess the right to access, rectify, request erasure, or restrict processing of their personal data.To submit a request or inquire about our data handling practices, please contact us using the information provided below.We may revise this Privacy Policy periodically to account for product updates, operational adjustments, or legal requirements. Revised versions will be published directly within the App listing.If you have questions or concerns regarding this Privacy Policy, reach out to us at:crumbly.breadcrumbs@gmail.comLast revised: September 11, 2026Crumbly